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Unit Information & History
Units are items that the customer owns that you sell or service. For
example, vehicles, appliances, computers, air conditioners, or chainsaws.
The customer could own many different units and each can be stored here.
The unit feature allows you to tag work orders and invoices not just
to the customer, but also to the unit that the work is being done to.
This will allow you to print a full service history for a given unit
over time.
[
Click Here to See the Full Units & Vehicles Screen ]
The benefit here is if the customer claims the work was already done,
you can review your records to see if the same work was actually done
twice to the same unit or if it was to two different but similar units.
As well, if the same repair is done to the same unit, it could indicate
a different problem causing the failure to begin with.
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