| Credits or Returns
If you need to credit a customer for a return, you can sell a negative
quantity, which will return the item to stock and reverse what the
customer owes you. On a single invoice, you can sell one item and
return another item, and then have the customer pay the difference.
That's simple, easy, and it makes sense.
On other systems, you need to create a separate invoice to take
returns or process credits, making the process complex and difficult
to deal with, especially for new clerks.
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