Accounts Receivable

If a customer makes a purchase but will be paying later, the invoice type should be set to Accounts Receivable. The amounts owing are then attached to the customer file and when payments come in, they can be applied to the invoice and the customer.

It is very important that whenever inventory leaves the store in a customer's possesion that an invoice be created, either Cash or Accounts Receivable. We have seen problems with companies that leave the Work Orders open until the customer has paid cash and then turn them into cash invoices. This will cause lots of confusion and problems for your business. Even worse is the situation where some items on the Work Order are to be delivered at a later date and some were taken by the customer. You must then depend on memory or scraps of paper to keep the details straight. A very poor idea. Instead, Windward System Five supports tagging and moving the shipped items off a work order onto a final invoice.

All the information is cross referenced several different ways to help you easily reconcile customer accounts. For example, you can view a customer payment and list the invoices paid and the amounts applied to each invoice. Or you could view an invoice and list all the payments made on the invoice. Or you can view the customer record and list all the invoices and or payments on file for the customer.