Windward System Five is the best choice for managing your Pool & Spa business. There are many unique problems encountered by these businesses that the other "off the shelf" accounting packages cannot handle. For example, Special Orders, are very common in the Spa industry and are especially easy to use with Windward System Five.

Many Pool & Spa stores custom order inventory for their clients. Windward will allow you to start an invoice at point of sale, sell the inventory item and take a deposit. The system will remind you and ensure that you remember to call the supplier and order it. When it arrives, the system will remind you to set the inventory item aside for the customer, ensuring that you or your staff do not accidentally sell the item to another customer.

Sales History
When a customer makes a warranty claim, the original invoice can be easily found in the system. Sales are fully stored in the system for as many years as is required. You can find the original invoice by customer name, invoice number, inventory item number or serial number. Once the invoice is found, it can be reprinted if required. Pool & Spa stores with a manual accounting system now either have to search through a lot of records to find the sales invoice, or have an extensive manual tracking system that is time consuming and expensive to maintain.

Service and Repair History
Windward System Five does an excellent job of keeping track of service history. You can go back several years if required. As an added feature, you can keep track of each of your customers pool or spa and track what work or service was done. The invoice is actually tagged against the unit in question, so that at some future date, you could bring up a list and review all work done to particular unit. For companies providing on-site service and preventative maintenance contracts, this information is invaluable.

Prioritizing Repair or Service Orders
You can also create Work Order for repairs, installation, or preventative maintenance. As you create these work orders, you can prioritize them into your current workload.

Parts and Service
Work Orders are used for work in progress. This can include repairs, but can also include sales where extra work is required before the item is delivered to the customer such as adding on optional covers or extra accessories. The inventory is marked as allocated so that it cannot be sold to someone else, but the invoice is not posted to the general ledger until the actual sale is complete.