Windward System Five is the best choice for managing your RV Sales & Service business. There are many unique problems encountered by these businesses that the other "off the shelf" accounting packages cannot handle. For example, Special Orders are very common in the RV industry and are especially easy to use with Windward System Five.

Many RV businesses custom order inventory for their clients. Windward will allow you to start an invoice at point of sale, sell the inventory item and take a deposit. The system will remind you and ensure that you remember to call the supplier and order it. When it arrives, the system will remind you to set the inventory item aside for the customer, ensuring that you or your staff do not accidentally sell the item to another customer.

Sales History
When a customer makes a warranty claim, the original invoice can be easily found in the system. Sales are fully stored in the system for as many years as is required. You can find the original invoice by customer name, invoice number, inventory item number or serial number. Once the invoice is found, it can be reprinted if necessary. RV businesses with a manual accounting system now either have to search through a lot of records to find the sales invoice, or have an extensive manual tracking system that is time consuming and expensive to maintain.

Customer Vehicle Information
Not only can the Windward System Five track all the work done for a given customer, the actual vehicle can also be recorded on the invoice, allowing a complete repair history for one vehicle within a fleet of vehicles. If the customer drives onto the lot, you can find the customer name by searching for the vehicle number or plate number. In addition to just tracking the vehicle, the system will allow you to enter: serial number - make - model - year - mileage - and more.

Track Labour and Mechanics
When labour is added to an invoice, you can specify the mechanic that performed the work, the number of hours worked, and the number of hours (or mins) billed. Often, the time spent and the time billed might be different, and by gathering this information, you will be able to produce mechanic productivity reports.

Parts and Service
Work Orders are used for work in progress. This can include repairs, but can also include sales where extra work is required before the item is delivered to the customer such as adding on extra accessories. The inventory is marked as allocated so that it cannot be sold to someone else, but the invoice is not posted to the general ledger until the actual sale is complete.